Zen Agency BBB Business Review

Who We Are

We are a team experts in the digital space, and we help businesses of all sizes implement creative strategies to accelerate growth and increase ROI.

About Zen Agency

Zen Agency™ is a full-service creative and strategic digital agency serving clients from two U.S. locations:

Wyoming, Pennsylvania & Billings, Montana.

Utilizing data-driven marketing and development strategies, the goal of every project we embark on is to deliver measurable results to our clients. 

Our diverse group of professionals is specialized in their own area of expertise whether that be branding, web design, development, or advertising. The combination of our talents is what helps us reach greatness together with our clients. We feel our success is not just tied to clients' success; they are one and the same.

We pride ourselves on consistency and we are in the constant pursuit of pixel-perfect user experiences.

Meet Our Team EXPERIENCE IS WHAT WE BRING TO THE TABLE.

We are the team you can trust partnering with to achieve your business objectives. 

Our experience is what sets us apart from most other digital agencies.

Ask yourself this question: Are you more comfortable with your project in the hands of someone with 1-2 years of experience or 20 years of experience?

joseph-riviello

Joseph L. Riviello

FOUNDER / CEO / EXPERT IN MARKETING, WEB DEVELOPMENT, AND WOOCOMMERCE

"Hi. I'm Joe Riviello, and I have over 20 years of experience helping companies navigate the digital landscape and scale their operations online. I am relentless when it comes to client success - your workhorse who does not quit."

About Joe

Joe has been deeply involved in web development and marketing technologies since 1999. A true expert in digital marketing strategies, Joe is responsible for the growth of Zen Agency™ from the ground up with zero dollars in outside funding - 100% debt-free from day one.

Why is this important? Because just as Joe has helped his own agency excel in a responsibly cost-effective manner, Joe takes the same great pride in helping his clients excel online in their respective industries.

As a user-experience and information architecture expert, Joe creates engaging, conversion-centric E-commerce experiences and cutting-edge solutions that maximize growth, return on ad spend (ROAS), and profit for his clients.

Joe is an expert in WooCommerce, and Joe's agency has been deemed WooExpert status by WooCommerce itself. Zen Agency™ is one of just 27 WooCommerce Experts in the entire world.

Joe also serves on the Board of Directors for the Northeastern Economic Development Company and has advised multiple Fortune 500 companies on strategic growth initiatives with a specialization in digital marketing channels.

Joe is a true warrior who works day and night to ensure client satisfaction and success.

Kelly Franks

Kelly Franks

COO / HOLISTIC MARKETING EXPERT

"Hi. I'm Kelly, and I have over a decade of experience with project management and multi-channel internet marketing. As COO, I oversee the ongoing operations of Zen Agency™ to facilitate the success of clients’ web development and marketing initiatives."

About Kelly

Kelly specializes in SEO, PPC, content marketing, affiliate marketing, email marketing, social media marketing, and copywriting. 

Samantha Irving

Samantha Irving

GM OF CLIENT SERVICES / WOOCOMMERCE EXPERT 

"Hi. I'm Sam, and I have spent the last 10 years in the digital industry. Eight of those years have been with Zen Agency™ working to grow and expand the company and its services."

About Sam

Sam prides herself on a passion for helping customers with their needs and educating them about the technology utilized for their websites. Sam also graduated as valedictorian from Antonelli Institute.

Jaclyn Rudeski

Jaclyn Rudeski

MARKETING EXPERT / EMAIL AUTOMATION STRATEGIST

"Hi. I'm Jaclyn, and I  have over 9 years of experience in project management and various areas of online marketing. With a focus on social and paid ads, I also specialize in email, affiliate, search engine optimization, comparison shopping ads, copywriting, and a variety of other marketing channels."

About Jaclyn

Coming soon!

Rich Klein

Richard Klein

MARKETING STRATEGIST / CONTENT MARKETING EXPERT

"Hi. I'm Rich, and I have 5 years of experience in marketing, specializing in SEO, PPC, and a variety of digital marketing mediums. As a Marketing Specialist at Zen, my primary goal is to optimize traffic across all channels to maximize spending efficiency and increase your ROI."

About Rich

Comin soon!

Rome Kirkland - Expert Content Writer

Rome Kirkland

EXPERT CONTENT WRITER

"Hi. I'm Rome, and I have 8 years of experience as a copywriter and content writer. With my writing, I've helped companies build authority, spread their influence, and generate sales."

About Rome

Rome has helped hundreds of businesses of all sizes create and deploy amazing content and copy. He is a skilled writer of product descriptions, blog posts, web page content and copy, landing page copy, white papers, and more. Whether the mission is to establish your brand online, educate your readers, or sell your product or service, Rome can craft impactful content to help you reach your goals.

Rica

Rica Jean Rubio

EXPERT FRONT-END DEVELOPER

“Hi. I’m Rica. I have over 10 years of experience in website development and website management. With my expertise, I always make sure that my client’s websites are loading fast, displaying properly on all devices, and SEO-friendly.”

About Rica

I have worked with the most popular content management tools in the past but my expertise is WordPress. So you can definitely depend on me when it comes to solving your WordPress problems or even choosing the best plugin for additional functionality. I specialize in WordPress Development, WordPress management & maintenance, WordPress speed optimization, and WooCommerce. I started my career as a Webmaster so I also have skills in Technical SEO. I always make sure to apply this skill to the websites that I am building for my clients.

tina-riviello

Tina Riviello

CFO / CO-FOUNDER / EXPERT IN CUSTOMER SERVICE

"Hi. I'm Tina Riviello, and I have over 12 years of experience in client support. I've been with Zen since inception, and I have experienced all the trials and tribulations along the way. We pride ourselves on being the very best we can for our clients"

About Tina

Coming soon!

David Brodt

David Brodt

CREATIVE DIRECTOR / BRANDING EXPERT

" Hi. I'm Dave, and I've spent the last 20 years in the creative industry, working my way to Creative Director with a strong focus on branding and identity. I was also an instructor in graphic design for Fortis Institute."

About Dave

Coming soon!

sean-gove

Sean Gove

SOLUTION SPECIALIST / E-COMMERCE EXPERT

"Hi. I'm Sean, and I have over 20 years of experience in the digital space with a proven ability to help clients navigate their way to increased ROI and revenue. I have a strong focus on profitable and responsible business growth."

About Sean

Sean's multi-faceted, adaptable, and diverse skill set is the result of his entrepreneurial success and experience of driving a company from start-up to one of America’s fastest-growing companies.

Mike G

Mike Gozdiskowski

EXPERT FULL-STACK DEVELOPER / EXPERT SERVER & DATABASE ADMIN / SEASONED PROBLEM SOLVER

"Hi. I'm Mike, and I have over 20 years of experience working as a full-stack developer with a heavy focus on LAMP, native mobile development, InfoSec, network/server/database administration, and structured cabling."

About Mike

Mike holds a B.S. in Information Sciences and Technology from Pennsylvania State University and he’s also a Certified Computer Forensics Examiner. Mike sold his first Web site in 1995. Mike is our go-to when the shit hits the fan.

Eugen Bleck

Eugen Bleck

EXPERT WEB DEVELOPER

"Hi. I'm Eugen, and I have 5 years of experience in web development, primarily working with the WordPress framework. I work diligently to ensure your website is built with best practices in mind to attract and convert visitors to customers.

About Eugen

Eugen has an excellent ability to troubleshoot and work with clients to solve problems or find solutions to requests.  He is skilled in WordPress website creation, including design, plug-ins customization, and implementation of designs. He excels at team projects and leadership, and is detail-oriented and knowledgeable in various programming languages. Also, Eugen is dedicated to superior customer service at all levels from the first meeting with a client to the website maintenance after launch.

Jordan Smith

Jordan Smith

EXPERT WEB DEVELOPER / UX SPECIALIST / PIXEL-PERFECT PERFECTIONIST

"Hi. I'm Jordan, and I  have over 7 years of experience in web development, primarily on WordPress CMS. Because of this, I am proficient with many of the popular theme frameworks and WordPress add-ons."

About Jordan

Coming soon!

Join Our Team

Interested in working in a fast-paced environment of forward-thinking creative digital junkies? Are you energized and passionate?

Ready for Zen Agency to help propel your business?

It's what we do. All day. Every day.

A true partnership, that is what we sincerely believe we are building here, and we do not use that term lightly. In this partnership, you play an integral role. Nobody knows your team, the people you serve, and the needs of your customers better than you; you’re living it! The same can be said about Zen.

- Sean Gove, Solution Specialist, Zen Agency