Ratings and Reviews

5-rules-for-responding-to-negative-reviews

5 Rules for Responding to Negative Reviews

There’s nothing worse than receiving a negative review when you own an eCommerce store. This is because, as humans, we’re not naturally built to accept criticism, and we will do anything to avoid negative feedback. Hereโ€™s the thing: if your store is online long enough, you WILL experience at least one negative review at some…